Cancellation policy

Subscription Cancellation

Subscriptions deliver your selected products on a recurring schedule. Your payment method is charged on each scheduled order date at the price shown when you subscribed, plus shipping and any applicable tax.

Managing your subscription

You can skip a delivery, pause, change your schedule or cancel at any time before your next scheduled order date. Log in to your account at naturesgoodguys.sbs to manage your subscriptions, or email info@naturesgoodguys.sbs and we will make the change for you.

Cancelling

You can cancel at any time. There is no cancellation fee and no minimum number of deliveries. To stop the next order, cancel before its scheduled order date. Orders already charged or in production follow our Refund and Return Policy and Shipping Policy.

Plans with a set number of deliveries

Some plans end automatically after a set number of deliveries. You will not be charged after the final delivery in the plan.

Changes to your subscription

If a price or schedule for your subscription changes, we will email you before your next order date.

Questions

Email info@naturesgoodguys.sbs or call 1-800-493-1885, Monday to Friday, 8:00 am to 4:30 pm Pacific.